Privacy Policy
At Shweta Kapoor’s Ideas, we care about your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website or services. By using our website or services, you agree to the terms of this Privacy Policy.
What information do we collect?
We collect two types of information from you: personal information and non-personal information.
Personal information is any information that can identify you as an individual, such as your name, address, phone number, email address, payment details, and other contact or demographic information. We collect personal information from you when you:
- Register an account on our website
- Book an appointment with us
- Order a product from us
- Contact us by phone or email
- Subscribe to our newsletter or promotions
- Participate in our surveys or feedback forms
- Post a review or testimonial on our website or social media platforms
Non-personal information is any information that cannot identify you as an individual, such as your browser type, device type, operating system, IP address, location, and other anonymous or aggregated data. We collect non-personal information from you when you:
- Visit or browse our website
- Use our services or products
- Click on our ads or links
- Interact with our website or social media platforms
We use cookies and other similar technologies to collect and store non-personal information from you. Cookies are small files that are placed on your device when you visit our website. They help us to remember your preferences, enhance your user experience, and provide you with relevant content and ads. You can manage your cookie settings in your browser or device settings.
How do we use your information?
We use your personal information to:
- Provide you with our services and products
- Process your payments and orders
- Confirm your appointments and bookings
- Communicate with you about your account, orders, bookings, inquiries, feedback, or complaints
- Send you newsletters, promotions, offers, or updates that may interest you
- Improve our website, services, products, and customer service
- Conduct market research and analysis
- Prevent fraud, abuse, or illegal activities
- Comply with legal obligations and regulations
We use your non-personal information to:
- Analyze the usage and performance of our website, services, products, and ads
- Customize and optimize our website, services, products, and ads for your preferences and interests
- Measure the effectiveness and reach of our marketing campaigns and strategies
- Enhance the security and functionality of our website, services, products, and ads
How do we share your information?
We do not sell, rent, or trade your personal information to any third parties without your consent. We may share your personal information with:
- Our service providers, partners, agents, or contractors who help us to provide our website, services, products, and ads to you. These may include payment processors, delivery companies, hosting providers, marketing agencies, analytics providers, or other third parties who perform functions on our behalf. We only share the minimum amount of personal information necessary for them to perform their services for us. They are also bound by contractual obligations to protect your personal information and use it only for the purposes we specify.
- Our affiliates or subsidiaries who are part of Shweta Kapoor’s Ideas group of companies. We may share your personal information with them for internal business purposes or to offer you related products or services that may interest you. They are also subject to this Privacy Policy and applicable laws when handling your personal information.
- Law enforcement authorities, regulators, courts, or other parties when we are required or permitted by law to disclose your personal information. This may include responding to legal requests, subpoenas, warrants, orders, investigations, or proceedings; enforcing our terms and conditions; protecting our rights, property, or safety; preventing fraud, abuse, or illegal activities; or complying with legal obligations and regulations.
We may share your non-personal information with:
- Our service providers, partners, agents, or contractors who help us to provide our website, services, products, and ads to you. They may use this information for their own purposes, such as improving their services, products, or ads; or providing us with analytics, insights, or feedback.
- Other third parties who may use this information for their own purposes, such as research, analysis, or marketing.
- This information is aggregated, anonymized, or de-identified so that it cannot be linked back to you as an individual.
How do we protect your information?
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. We use physical, technical, and administrative safeguards to ecure your personal information in our systems and databases. We also limit the access to your personal information to only those employees, service providers, partners, agents, or contractors who need it to perform their duties for us. However, we cannot guarantee that your personal information is completely safe from hackers, cyberattacks, or other security breaches. You are responsible for keeping your account password and payment details confidential and secure. You should also notify us immediately if you suspect any unauthorized access or use of your account or personal information.
How long do we keep your information?
We keep your personal information for as long as necessary to fulfill the purposes for which we collected it or as required by law. We may retain some of your personal information even after you close your account or stop using our services or products, for example, to comply with legal obligations, resolve disputes, enforce our agreements, or maintain our records. We will delete or dispose of your personal information in a secure manner when we no longer need it.
What are your choices and rights?
You have the following choices and rights regarding your personal information:
- You can access, review, update, correct, or delete your personal information by logging into your account on our website or contacting us by phone or email.
- You can opt-out of receiving newsletters, promotions, offers, or updates from us by clicking on the unsubscribe link in our emails or contacting us by phone or email.
- You can manage your cookie settings in your browser or device settings to control how we collect and use non-personal information from you.
- You can request a copy of your personal information that we hold by contacting us by phone or email.
- You can request that we restrict or stop the processing of your personal information in certain circumstances, such as when you contest the accuracy or legality of our use of your personal information, by contacting us by phone or email.
- You can object to our use of your personal information for certain purposes, such as direct marketing, profiling, or automated decision making, by contacting us by phone or email.
- You can withdraw your consent to our use of your personal information at any time by contacting us by phone or email.
- You can lodge a complaint with us or the relevant data protection authority if you are unhappy with how we handle your personal information.
Please note that some of these choices and rights may be subject to limitations or exceptions under applicable laws or regulations. We may also ask you to provide proof of identity or additional information before we can process your request. We will respond to your request within a reasonable time frame and in accordance with applicable laws or regulations.
How do we handle children’s privacy?
Our website and services are not intended for children under the age of 13. We do not knowingly collect, use, or share any personal information from children under the age of 13 without the consent of their parents or legal guardians. If we become aware that we have collected any personal information from a child under the age of 13 without such consent, we will delete it as soon as possible. If you are a parent or legal guardian and you believe that your child has provided us with any personal information without your consent, please contact us by phone or email.
How do we update this Privacy Policy?
We may update or revise this Privacy Policy at any time without prior notice. The updated or revised Privacy Policy will be effective immediately upon posting on our website. Your continued use of our website or services after any changes to this Privacy Policy will constitute your acceptance of such changes. You should review this Privacy Policy periodically to ensure that you are aware of the current Privacy Policy that applies to your personal information.
Contact Us
If you have any questions, comments, or feedback about these terms and conditions, please contact us by phone at +91 9711988782. We will respond to your inquiries as soon as possible.