New website · launching soon
The Orange Scrub Face Wash, Glow Pack and Hair Pack, hand-mixed in Delhi since 2017. Our new website is being prepared. Until it opens, Shweta's team takes your order personally on WhatsApp.
Start here
Tap your concern and we'll suggest the right ritual on WhatsApp. It's free and personal.
Our 3 key products
Order any of them on WhatsApp today. They'll be in the new online store soon.
A powder scrub and face wash in one. Helps clear tan, dead skin and excess oil for fresher-looking skin.
The perfect partner to the Orange Scrub. Soothes skin and helps fade the look of dark spots and pigmentation.
A natural hair pack that nourishes the scalp and helps reduce hair fall, so hair looks thicker and stronger.
How to order today
Tap "Order on WhatsApp" and tell us your skin or hair concern.
We suggest the right product or combo and ship it across India, with Cash on Delivery.
Use it as guided, with a patch test first. Our team is a message away whenever you need help.
Launch status
We're putting the finishing touches on our new online home, where you'll be able to explore every ritual, read real customer stories and order in a few taps with COD or UPI. It's launching soon.
Real customer feedback
This is from a real customer who shared her experience with us on Instagram. Many more stories are coming with the new website.
"Bahut acha product hai yeh aapka… now meri skin pimple free and dark spots bhi theek ho gaye. Drastic changes huye hai, thank you!"
Questions
Very soon! We're preparing it right now. Tap "Notify me at launch" and we'll message you on WhatsApp the day it opens.
Just message us on WhatsApp at +91 97119 88782 with the product you want, or your concern if you'd like a suggestion. We'll confirm your order and ship it.
Yes. Cash on Delivery is available on most PIN codes across India. You can also pay by UPI.
Orders are dispatched in 1–2 business days and usually arrive in 2–7 business days, depending on your city. See our Shipping Policy.
Our powders are made for everyday use, but every skin is different. Always do a patch test on your inner arm 24 hours before first use. If you're unsure, message us and we'll guide you personally.
WhatsApp us within 48 hours of delivery with photos (an unboxing video helps) and we'll replace it or refund you. See our Refund Policy.
Legal
Effective date: 10 November 2026 · Last updated: 10 November 2026
This Privacy Policy explains how Shweta Kapoor's Ideas ("SK Ideas", "we", "us", "our"), a sole proprietorship at 514, Aggarwal Cyber Plaza-1, 5th Floor, Netaji Subhash Place, Pitampura, Delhi – 110034, India, collects, uses, shares and protects your personal data when you visit shwetakapoorsideas.com (the "Website"), message us on WhatsApp or Instagram, or buy our products.
We follow the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 and the rules made under it, as applicable. By using the Website or placing an order, you agree to this policy.
| Type | Examples | When |
|---|---|---|
| Identity & contact | Name, mobile/WhatsApp number, email, delivery and billing address, PIN code | When you order, ask to be notified, or contact us |
| Order details | Products bought, order value, payment method (COD/UPI/card), delivery status | When you buy |
| Skin & hair preferences | Concerns you share (e.g. tan, hair fall), skin type, quiz answers, photos you choose to send | Only when you choose to share them for a recommendation or review |
| Technical | IP address, device, browser, pages viewed, cookies and similar technologies | When you browse the Website |
We do not collect or store your card number, CVV, UPI PIN or net-banking passwords. Online payments are handled by our payment partners on their secure, PCI-DSS compliant systems.
If you send us before/after photos or reviews, we will publish them on our Website, Instagram or ads only with your clear permission. We will use your first name and city unless you ask otherwise. You can withdraw permission at any time and we will remove the content from our own channels within a reasonable time.
We never sell your personal data. We share only what is needed with:
These partners may process data outside India, subject to safeguards required under Indian law.
We use essential cookies to run the Website and cart, and analytics and advertising cookies (such as Google Analytics and the Meta Pixel) to understand visits and show relevant ads. You can block or delete cookies in your browser settings; some features may stop working.
We keep order and invoice records for as long as tax and accounting laws require (generally up to 8 years). We keep marketing data until you opt out, and delete or anonymise other data when it is no longer needed.
We use reasonable security practices, including encrypted connections (HTTPS), access controls and trusted service providers. No system is completely secure, but we work to protect your data and will inform you and the authorities of a personal data breach as the law requires.
You can ask us to: access a summary of your personal data; correct or update it; delete it (where we're not legally required to keep it); withdraw consent for marketing; and nominate another person to exercise these rights in case of death or incapacity. Write to our Grievance Officer (below). We will reply within the time the law allows. You may also approach the Data Protection Board of India.
Our Website and products are meant for adults. We don't knowingly collect data from anyone under 18 without verifiable parental consent.
Shweta Kapoor, Proprietor & Grievance Officer
Shweta Kapoor's Ideas, 514, Aggarwal Cyber Plaza-1, 5th Floor, Netaji Subhash Place, Pitampura, Delhi – 110034
Email: info@shwetakapoorsideas.com · WhatsApp: +91 97119 88782
Mon–Sat, 10 am – 7 pm IST
We may update this policy from time to time. The "Last updated" date above shows the latest version. Significant changes will be highlighted on the Website.
Legal
Effective date: 10 November 2026 · Last updated: 10 November 2026
These Terms govern your use of shwetakapoorsideas.com and your purchase of products from Shweta Kapoor's Ideas ("SK Ideas", "we", "us"), a sole proprietorship based in Delhi, India, whether through the Website, WhatsApp, Instagram or any other channel we operate. By using the Website or placing an order, you agree to these Terms, our Privacy Policy, Refund Policy and Shipping Policy.
You must be at least 18 years old, or use the Website under the supervision of a parent or guardian, and be able to enter into a binding contract under the Indian Contract Act, 1872.
Our products are not medicines and are not intended to diagnose, treat, cure or prevent any disease. Results vary from person to person, and customer reviews and before/after photos reflect individual experiences, not guaranteed outcomes. Information on our Website and in chats is general guidance, not medical advice. For skin or scalp conditions, consult a qualified dermatologist.
Delivery is governed by our Shipping & Delivery Policy and returns by our Refund, Return & Cancellation Policy, both part of these Terms.
The SK Ideas name and monogram, "Shweta Kapoor's Ideas", our product names, label designs, photos, videos and Website content belong to us. You may not copy, reproduce, sell or use them without our written permission.
You agree not to misuse the Website, give false information, place fake or abusive orders, repeatedly refuse COD deliveries, or post unlawful, misleading or offensive content in reviews or messages. We may block accounts or phone numbers that do so.
By submitting a review, photo or testimonial, you confirm it is genuine and yours. With your permission, you give us a non-exclusive, royalty-free licence to show it on our Website and social channels, as described in our Privacy Policy.
To the extent allowed by law, our total liability for any claim relating to a product is limited to the price you paid for that product. We are not liable for indirect or consequential loss, or for reactions caused by not following the patch test and usage directions. Nothing in these Terms limits your rights under the Consumer Protection Act, 2019.
The Website may link to WhatsApp, Instagram, payment gateways and courier tracking pages. Their terms and privacy policies apply to your use of them.
These Terms are governed by the laws of India. We will try to resolve any complaint amicably through our Grievance Officer first. Subject to your rights as a consumer, the courts at New Delhi have jurisdiction.
We may update these Terms at any time. The version on the Website when you place your order applies to that order.
Seller details: Shweta Kapoor's Ideas (Proprietor: Shweta Kapoor), 514, Aggarwal Cyber Plaza-1, 5th Floor, Netaji Subhash Place, Pitampura, Delhi – 110034, India · WhatsApp +91 97119 88782 · info@shwetakapoorsideas.com
Legal
Effective date: 10 November 2026 · Last updated: 10 November 2026
We want every jar to reach you perfect. Because our products are skincare and haircare powders that you apply to your body, we follow these rules for hygiene and safety.
We will replace the product or refund you if you receive:
How to raise a request: WhatsApp us within 48 hours of delivery with your order number, clear photos of the outer box, product and label, and an unboxing video if possible. Keep the product and packaging until the request is closed.
If you have a skin reaction, stop using the product at once and contact us. We'll look at each case personally.
| Paid by | Refunded to | Time after approval |
|---|---|---|
| UPI / card / net-banking / wallet | The original payment method | 5–7 business days |
| Cash on Delivery | Your bank account or UPI ID (shared by you) | 5–7 business days |
We approve or reject a request within 2 business days of receiving the photos and video. Replacements are dispatched within 2–3 business days of approval. Original shipping charges are refunded only if the error was ours.
WhatsApp +91 97119 88782 or email info@shwetakapoorsideas.com, Mon–Sat, 10 am – 7 pm IST.
Legal
Effective date: 10 November 2026 · Last updated: 10 November 2026
We ship across India to all PIN codes our courier partners serve. We don't ship internationally at the moment.
| Step | Timeline |
|---|---|
| Order processing & dispatch | 1–2 business days after confirmation |
| Delhi NCR & metro cities | 2–4 business days after dispatch |
| Rest of India | 4–7 business days after dispatch |
| North-East, J&K, islands & remote areas | 7–10 business days after dispatch |
Timelines are estimates and may be longer during festivals, sales, bad weather, strikes or other events outside our control. Orders are not dispatched on Sundays and public holidays.
Once your order ships, we send the tracking link by WhatsApp, SMS or email.
Please give a correct, complete address and an active phone number. If delivery fails because of a wrong address, an unreachable phone or refusal, the parcel will return to us. For prepaid orders we can reship it for an additional shipping charge, or refund the product value minus the shipping costs.
If the outer box looks tampered with or damaged, you may refuse it, or accept it and record an unboxing video. Then WhatsApp us within 48 hours, as described in our Refund Policy.
Help
We usually reply within a few hours on WhatsApp, Mon–Sat.
| Channel | Details |
|---|---|
| WhatsApp (orders & support) | +91 97119 88782 |
| info@shwetakapoorsideas.com | |
| @shweta_kapoors_ideas | |
| Registered address | Shweta Kapoor's Ideas, 514, Aggarwal Cyber Plaza-1, 5th Floor, Netaji Subhash Place, Pitampura, Delhi – 110034, India |
| Hours | Monday – Saturday, 10 am – 7 pm IST |
Under the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000:
Shweta Kapoor, Proprietor
Email: info@shwetakapoorsideas.com · WhatsApp: +91 97119 88782
We acknowledge complaints within 48 hours and aim to resolve them within one month of receipt.